FAQs

HOW THE CUSTOM DESIGN PROCESS WORKS

Getting a Couture dress made specifically for you, is an amazing and very exclusive process.  This is definitely an investment you will cherish forever!

The Jolache designers spend weeks planning and designing your perfect dress, choosing only the very best materials and lace from all over the world.  Every step in our process is specially worked out to make sure you get so much more than just a perfect dress, you get a dress that exceeds all your expectations.

On our first custom consultation we discuss all aspects relevant to your dream design. We fit some dresses an draw up a sketch to illustrate your perfect dress. After the consultation we send out a quotation and a 50% deposit is required for the process to continue. This journey consist 3 -5 fittings. 

The remaining amount must be paid before collection. The process of making a dress depends on availability within our schedule. Thus, it is always better to book your space sooner rather than later. 

We do have a wide variety rental dresses in store. To fit these dresses, book a consultation! 

Tel: 018 294 5798

EMAIL: jolandie@jolache.co.za

Have a look on our Instagram page for some recent happy clients! https://www.instagram.com/jolachecouture/?hl=en

Please feel free to send us some of your ideas for an estimate quotations.


QUOTATIONS
 

Thank you for your Interest!

Kindly send us a picture of the garment you have in mind and due date to jolandie@jolache.co.za

We will send you a price estimate as soon as possible.

Look forward to hearing from you!

             
SHIPPING, RETURNS AND PAYMENTS
RETURNING POLICY: 
 

All orders qualify for free standard shipping.

To return a product email us at info@jolacheshop.com

Unfortunately sale items cannot be returned.

 Measurements (cm) :

             BUST        WAIST       HIP

6              82            63           89

8              84            66           94

10            87           68            98

12            92           73            100

14            97           81            105

Please choose the size more accurate to your measurements or make sure if there is only one item available, your measurements are compatible.

 

GUIDELINES:

BUST: Measure around the fullest part of your bust.

WAIST: Slimmest part of your waist.

HIPS: Fullest part of your hips.

              

GARMENT CARE:

Please take good care of your garment, 

Our garments are made with care.

Please hand-wash. 

Only steam iron.